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Terms and Conditions
Ordering Information
Please allow up to 28 days for delivery depending on whether the item is in stock or made to order, however most items will be sent quickly.
All items are securely packed to avoid any damage during transportation. All items are insured during transportation.
Cooling Off Period, Returns Policy, Order Cancellations and Refunds
You have a 7 day Cooling Off Period whereby you can cancel your order and receive a full refund. If the item has been despatched the delivery charge will be deducted from your refund and you will have 14 days to return your order. Your refund will be made on receipt of the returned item.
All returns must be made within 14 days of dispatch and be returned in an unused and good condition. The cost of postage cannot be returned as the item has already been sent.
All order cancellations will be refunded, minus any HANDLING charges AND A 25% RE-STOCKING FEE.
Custom Design orders cannot be cancelled once work has begun on your piece.
For Top Tips on Safely Shopping on the Internet from WorldPay go to http://www.worldpay.com/shopper/index.php?page=safety
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